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Responsible Gaming

1. Responsibility to Our Players

GOLDEN444 values its players and is proud to be chosen as sports book and casino provider.

The company’s responsible gaming program focuses on the social impact of gambling upholding the following three conventions to:

Prevent problem gambling Prevent underage gambling Ensure gambling is conducted in a fair and open way GOLDEN444 recognizes that for a small portion of players wagering may lead to negative consequences in other areas of their life. GOLDEN444 encourages responsible gaming for its players and employees. For the players, GOLDEN444 achieves this by offering limit setting and cool-off capabilities, making problem gambling resources available in all sports books and online gaming, and helping with self-exclusion both in-house and in local jurisdictions. For employees, GOLDEN444 offers annual mandatory training for the ticket writers, customer service staff and corporate employees.

1.1. Warning signs of problem gambling can include:

Losing time from work, school, or family due to betting

Repeatedly failed in attempts to stop or to control betting

Borrowing money to gamble or pay betting debts

Betting to escape worry or trouble

Neglecting the care of one’s self or family in order to bet

Lying about the amount of time or money spent on betting

Selling or pawning personal possessions to get money to bet

Having feelings of hopelessness, depression, or suicide as a result of betting

If you or someone you know is experiencing any of these warning signs, GOLDEN444 encourages you to measure your gambling risk level by taking a gambling risk test through the regulatory agencies available in your jurisdiction.

2. Limit Setting

GOLDEN444 empowers its players by offering several jurisdictionally based limit options to enjoy their gaming experience responsibly.

Each of the following responsible gaming options are available for players. Players can use as many of the available options as they choose.

2.1. Deposit Limit – Ability to set a maximum deposit limit for a selected time frame: daily, weekly, or monthly.
2.2. Spending Limit – Set a maximum bet spend for a selected time frame: daily, weekly, or monthly.
2.3.Daily Time Limit – Set the maximum time (measured in hours) that can be spent on an internet gaming system.
2.4.Cool Off Time Limit – Select when to take a break from a personal account from 3-30 days.

Commitment to Preventing Underage Gambling